Legal documents
Every policy and agreement that governs Simulcation, in one place. Each page links the authoritative PDF; prior versions remain available on the document page.
Terms of Use
The contract that governs use of the Simulcation website, accounts, subscriptions, and simulations — including acceptable use, licences, fees and renewal, warranties, liability, and Swiss governing law.
Version 1.0 · 2026-06-09 · 115 KB
Privacy Notice
How Simulcation handles personal data across the website, accounts, sponsor workspaces, simulations, and support operations.
Version 1.0 · 2026-06-09 · 118 KB
Educational Use Agreement and Data Processing Agreement
The agreement for schools and other institutions: educational-tier use for students and staff, plus the Data Processing Agreement (GDPR Art. 28 / FADP) covering student data, sub-processors, security measures, and deletion on termination. Submit online — signed via DocuSign.
Version 1.0 · 2026-06-09 · 123 KB
Sub-processors
The service providers that may process personal data on Simulcation's behalf — hosting, identity, email, support, and analytics partners referenced by the DPA.
Version 1.0 · 2026-06-09 · 68 KB
Data Retention Policy
How long Simulcation keeps each class of customer and operational data, and when records are anonymised, archived, or hard-deleted.
Version 1.0 · 2026-06-09 · 89 KB
Security Overview
Encryption, authentication, hosting, monitoring, backup, and incident-response posture. Aimed at procurement and security reviews.
Document pending
Imprint
Legally required operator information — name, registered address, representative, contact details, and liability and copyright notices.
Version 1.0 · 2026-06-09 · 72 KB
Refund Policy
All sales are final; exceptional, well-documented refunds may be granted pro rata less a 20% administrative fee. Includes the calculation, the minimum threshold, and how to submit a request via the support portal.
Version 1.0 · 2026-06-09 · 78 KB
Mutual Non-Disclosure Agreement
The mutual NDA for exploring a business relationship with Simulcation — confidentiality obligations, permitted disclosures, term, and Swiss governing law. Submit your details online and we send the agreement for electronic signature.
Version 1.0 · 2026-06-10 · 93 KB
Student Privacy Summary
A short, plain-language guide for students on what information Simulcation collects, why, who can see it, and how to exercise their rights. The full details are in the Privacy Notice.
Version 1.0 · 2026-06-09 · 64 KB